Measures for the safety of our guests

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Now that we can finally start traveling, exploring and dreaming again, it is even more important for all our staff to guarantee our guests a safe and unforgettable holiday at our Camping Village. To guarantee you the highest levels of safety, we have implemented a series of measures and reviewed every way in which our services will be provided, following the guidelines of the World Health Organization and the National Institute of Health, and putting

at the center the safety and serenity of our guests and our employees.

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Sanitization of hotels, bungalows, caravans.

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We follow cleaning protocols based on practices approved by the World Health Organization such as:

• Cleaning of surfaces in common areas (reception, hall, corridors, bathrooms, restaurants, handrails, light switches, door and window handles) carried out several times a day and with specific products.

• Sanitation of environments using technologies and highly effective cleaning products on all surfaces.

• Sterilization of the kitchen and utensils using cleaning products and practices in line with hospital protocols.

• Complete sanitation of the room and textiles at each guest change with the adoption of new procedures.

• Sanitation for each use of tables, chairs, pool or beach loungers.

• Making hand sanitizing products available to guests and in different areas of the facility.

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Catering / Pizzeria / Bar services

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To ensure that guests can eat well and fully enjoy the moment of the meal, we have revised our processes of ordering, preparation, supply and consumption of catering services. Our catering services are characterized by:

• Food safety by reducing product handling and human contact both during preparation and delivery also thanks to the use of disposable packaging.

• Spacing of tables and chairs as required by law.

• Possibility of use on request

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Social distancing

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​ Camping Village Sant'Anastasia has implemented all the protocols necessary to ensure correct social distancing.

• Creation of ad hoc signs in all common areas with simple and intuitive descriptions to indicate suitable and safe behaviors to enjoy the holiday such as the interpersonal distance of 1 meter and the use of the mask.

• Redesign of common areas to allow guests to maintain adequate social distance.

• Support from staff to help guests implement these measures in all areas.

• Our shows and activities have been rethought favoring individual moments of sport and wellness.

• Swimming pools and beaches are set up with expanded spaces and access controls to avoid crowds, so as to ensure safety while maintaining the leisure of guests.

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Personal Protective Equipment (PPE)

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​ • Employee protection: all employees of the Camping Village are subjected to body temperature measurements on a daily basis and have access to the safety devices (sanitizing gel, masks and gloves) necessary to carry out their work without risk to their own health and that of guests.

• Employee skills and knowledge update: all employees have been trained to comply with the hygiene and safety protocols and constant updating of the same is foreseen also to implement new procedures if requested by the World Health Organization and the Institute Superior of Health.

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