The entrance at the  camping S. Anastasia implies the acceptance and full observation of these regulations. This regulation is an integral part of the contract, which is understood to be read, signed and accepted by the crew chief, on his own and on behalf of the family unit.  The Management reserves the right to expel without notice anyone who does not comply with the rules contained in the regulation of the tourist complex or behaves in such a way as to cause damage or disturbance. The expulsion does not give the right to reimbursement of the amount due already paid. Also  the Management reserves the right not to accept any requests for booking renewals from those who observe behavior that is harmful to the community and to the image of the campsite.

 

OFFICE HOURS

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• THE OFFICES OF  DIRECTION ARE OPEN, ON MEDIUM  AND HIGH SEASON, FROM 9.00 TO 13.00 AND FROM 16.00 TO 20.00; IN LOW SEASON FROM 09.00 TO 17.00. THE RECEPTION  ALWAYS PERFORMS CONTINUOUS HOURS.

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RESERVATION

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• THE CHOICE OF LOCATION  WILL BE AGREED WITH THE  DIRECTION  ON THE BASIS OF THE AVAILABILITY OF THE REQUESTED PERIOD.

• AT THE MOMENT OF THE BOOKING A DEPOSIT OF 30% OF THE ENTIRE AMOUNT MUST BE PAID, THE NON-PAYMENT OF THE DEPOSIT, TO BE MADE WITHIN THE 24 HOURS FOLLOWING THE RESERVATION REQUEST, WILL RESULT IN THE NON-CONFIRMATION OF THE RESERVATION AND THE CONSEQUENCE OF THE RESERVATION ASSIGN THE AGREED ACCOMMODATION TO OTHERS.  THE BALANCE MUST BE MADE UPON ARRIVAL.

• IN THE CASE OF SIGNING FOR SEASONAL CONTRACTS, CALLED “SEASONAL FORFAIT”, CUSTOMERS WILL HAVE TO PAY A CONFIRMATORY DEPOSIT EQUAL TO 30% OF THE TOTAL AMOUNT DUE, BY THE START DATE OF THE STAY CONTRACT (1st APRIL). THE REMAINING AMOUNT MUST BE DISTRACTED BY MONTHLY FEES  TO BE PAID WITHIN AND NOT MORE THAN 30 OF EACH MONTH, FROM APRIL TO AUGUST.  FAILURE TO PAY A SINGLE RENTAL, DUE TO THE PARTICULAR NATURE OF THE LEASE, DETERMINES THE IMMEDIATE TERMINATION OF THE LEASE AGREEMENT, WITH THE OBLIGATION TO IMMEDIATELY LEAVE THE EMPLOYED PITCH, FREE AND FREE FROM ANY ACCESSORY OWNED BY THE CAMPS.

• PAYMENT METHOD: CHECKS OF ACCOUNT AND CREDIT CARDS (VISA,  MASTER CARD, AMERICAN EXPRESS).

• THE MANAGEMENT, AFTER COMMUNICATION, RESERVES TO CHANGE THE LEASE IN THE CASE OF: RECTIFICATION OF PERMANENCE, SUBSTANTIVE MODIFICATION  CONTRACTUAL OR FOR MANAGEMENT LOGISTICS REASONS.

• IN THE EVENT OF CANCELLATION, TO BE MADE BY REGISTERED A/R, THE CONFIRMATORY DEPOSIT WILL BE PARTIALLY REIMBURSED IN THE FOLLOWING METHODS: 75% OF THE DEPOSIT IF THE CANCELLATION IS COMMUNICATED 30 DAYS BEFORE THE START DATE, 30% IF COMMUNICATED 15 DAYS BEFORE, 25% IF NOTIFIED 7 DAYS BEFORE, NO REFUNDS IF NOTIFIED LESS THAN 7 DAYS BEFORE.

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ARRIVALS

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• THE FIRST ARRIVAL, WITH RELEVANT POSSESSION OF THE LEASE  IT IS ACCEPTED:

• PITCHES FROM 10.00 TO 13.00 AND FROM 16.00 TO 20.00.

• HOTEL ROOMS AND CARAVAN FOR RENT FROM 12.00 TO 13.00 AND FROM 16.00 TO 20.00.

• BUNGALOW / MOBILHOME FROM 16.00 TO 20.00.   

• ALL GUESTS MUST  ARRIVE AT THE ACCEPTANCE OFFICE FOR MANDATORY REGISTRATIONS. ADULTS, ACCORDING TO THE LAW,  THEY MUST PROVIDE AN IDENTITY DOCUMENT.

• A COUNTER BRAND WILL BE APPLIED ON THE FRONT GLASS OF THE CAR THAT  NEITHER  WILL ALLOW ACCESS TO THE PARKING.

• IN THE EVENT OF POSTPONED ARRIVAL COMPARED TO THE AGREEMENT DURING THE BOOKING, THE CUSTOMER WILL NOT HAVE ANY REFUND OR REDUCTION OF THE PRICE DUE.

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STAY

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1. THE CARAVAN, CAMPER OR TENT, MUST BE POSITIONED AS INDICATED BY THE MANAGEMENT. EVERY SUCCESSIVE AND ARBITRARY AMENDMENT IS STRICTLY FORBIDDEN.

2. THE INTENDED USE OF THE PITCH CAN ONLY BE THAT OF PARKING A CARAVAN OR CAMPING TENT.

3. VISITS INSIDE THE CAMPING, EVEN FOR SHORT TIME, ARE ALLOWED AFTER DELIVERY  OF A DOCUMENT AND "DAILY GUEST" RATE.

4. THEY ARE CONSIDERED DAILY GUESTS  PEOPLE IN STAY FOR A MAXIMUM 2 DAYS (heads of families excluded).

5. THE GUEST HAS THE DUTY TO DECLARE HIS GENERAL INFORMATION TO THE AUTHORIZED STAFF WHO REQUESTED IT.

6. THE PEOPLE INDICATED IN THE SEASONAL PACKAGE CANNOT BE REPLACED BECAUSE THIS PACKAGE IS NOMINATIVE.

7. EACH PITCH IS EQUIPPED WITH A FOUNTAIN WITH THE EXCLUSIVE USE OF DRAWING WATER, ANY OTHER USE IS STRICTLY FORBIDDEN. THE SAME STAYS FOR THE COMMON FOUNTAINS FOR THE SUPPLY OF DRINKING WATER.

8. EVERY SINGLE STAY CONTRACT GIVES THE RIGHT TO ONLY ONE PARKING SPACE. ANY OTHER PLACES MAY BE GRANTED, IF AVAILABLE, FOR A FEE.

9. THE CARS MUST BE KEPT IN THE APPROPRIATE PARKING LOTS,  WHICH ARE FREE. IT IS STRICTLY FORBIDDEN TO OCCUPY THE PARKING SPACES WITH ANY OTHER MEANS (EX. BICYCLES, STROLLERS, ETC.)

10. THE PARKING IS UNGUARDED: THE MANAGEMENT DECLINES ANY LIABILITY FOR DAMAGES TO THE CARS AND FOR ANY SUBTRACTIONS OF OBJECTS CONTAINED INSIDE THEM.

11. INSIDE THE CAMPING  IT IS STRICTLY FORBIDDEN TO USE THE CAR. YOU WILL BE ABLE TO ACCESS YOUR RENTAL WITH THE CAR  ONLY FOR REASONS OF: FIRST ARRIVAL, DEPARTURE OR MOTOR INABILITY.  AT THE DISCRETION OF THE MANAGEMENT WILL BE  GRANTED PERMITS FOR A LIMITED TIME  FOR UNLOADING HEAVY LUGGAGE, NEVER, HOWEVER, FROM 1.30 PM TO 4.00 PM AND FROM 10.30 PM TO 8.00 AM. IN ANY CASE THE CAR MUST BE IMMEDIATELY RETURNED TO THE PARKING.

12. INSIDE THE CAMPING, ANY MEANS OF LOCOMOTION, INCLUDING BICYCLES AND ELECTRIC VEHICLES, WILL HAVE TO MOVE WALKWAY WITHOUT  NEVER  OVERCOME  THE MAXIMUM SPEED LIMIT OF  5 KM PER HOUR.

13. THE USE OF BICYCLES IS ALLOWED FROM 08 TO 13 AND FROM 16 TO 21. THEY MUST BE PARKED, WHERE POSSIBLE, IN THE APPROPRIATE SUPPORTS  AND, NEVER, HOWEVER, WHERE THEY MAY BE A HINDER TO CIRCULATION.

14. THE USE OF MOTOR, ELECTRIC MOTOR AND ELECTRIC SCOOTER IS FORBIDDEN FOR MINORS. OVER-BOARDS AND BICYCLES WITH ASSISTED PEDALING ARE EXCLUDED.

15. COMMUNITY SERVICES (BAR, RESTAURANT, BAZAR, MARKET, FRUIT VENDOR, BUTCHER AND NEWSSTAND) WILL OBSERVE THE FOLLOWING OPENING PERIODS: IN LOW SEASON  ONLY HOLIDAYS AND PRE-HOLIDAYS ON HOURS  TO BE SPECIFIED, IN  AVERAGE  AND HIGH SEASON EVERY DAY.

16. IT IS OBLIGATION ON THE PART OF THE GUESTS TO OBSERVE A  BEHAVIOR OF FULL RESPECT OF THE RIGHTS OF OTHERS IN EVERY SPACE BELONGING TO THE STRUCTURE. RADIO, TV AND OTHER LISTENING MEANS MUST BE USED SO AS NOT TO DISTURB THE OTHER GUESTS.

17. IN THE MIDDLE SEASON, ON A DATE TO BE SPECIFIED, THE SILENCE TIME WILL COME INTO FORCE (FROM 14.00 TO 16.00 AND FROM 24.00 TO 08.00). AT THESE HOURS IT IS ABSOLUTELY FORBIDDEN TO CIRCULATE BY ANY MEANS, WALK IN A GROUP, LISTEN TO RADIO AND HIGH VOLUME TV  AND ANY ACTIVITY MAY CAUSE DISORDER.

18. LINEN AND DISHES MUST BE WASHED ONLY IN THE APPROPRIATE WASHBASINS AND SINKS, THE USE OF WHICH IS PROHIBITED FROM 14.00 TO 16.00 AND FROM 22.00  AT 9.00.

19. THE PRESENCE OF DOGS OR OTHER DOMESTIC ANIMALS MUST BE REPORTED TO THE MANAGEMENT THAT MUST AUTHORIZE THE ENTRY AFTER SUBSCRIPTION AND WITHDRAWAL OF A SPECIFIC REGULATION. TO THE MANAGEMENT THAT MUST AUTHORIZE THE ENTRY. WE ACCEPT ONLY SMALL DOGS. DOGS CANNOT MOVE AROUND FREELY OR ON A LEASH WITHIN THE COMMON AREAS OF THE STRUCTURE. Inside the camping village there is an area dedicated to them. Inside the common areas can be brought in arms or in their carriers.

20. THE PRACTICE ANY SPORT ACTIVITES IS FORBIDDEN  SPORTY IF NOT IN THE APPROPRIATE FACILITIES.

21. IT IS NOT ALLOWED TO MAKE CHANGES TO THE LEASE OR TO THE INSTALLATIONS IN IT  EXISTING. THEY MUST BE RESPECTED  FURNITURE OF ANY SPECIES AND NATURE AS WELL AS TREES AND PLANTS. IT IS FORBIDDEN  DIGGING PITCHES AROUND THE TENTS, SPILL BOILING, SALTED, OR WASTE LIQUIDS ONTO THE GROUND. IT IS FORBIDDEN TO LIGHT FIRES (GRILLS, BONES, ETC ...) THAT CAUSE DISORDER AND DAMAGE THE SURROUNDING VEGETATION.

22. EACH CAMPER IS REQUIRED TO KEEP THEIR OWN PERSONAL EFFECTS. THE MANAGEMENT IS NOT LIABLE FOR ANY LOSS OR THEFT OF THE SAME OR FOR ANY DAMAGE TO THE EQUIPMENT OF CUSTOMERS. ANY OBJECT OF VALUE FOUND INSIDE THE CAMPING MUST BE TAKEN TO THE MANAGEMENT, WHICH WILL RETURN TO THE LEGITIMATE OWNER.

23. WE ARE NOT LIABLE FOR DAMAGES RESULTING FROM THE FALL OF TREES OR BRANCHES.

24. PARENTS ARE DIRECTLY RESPONSIBLE FOR THE BEHAVIOR OF THEIR CHILDREN AND  THE MANAGEMENT DECLINES ANY LIABILITY FOR  POSSIBLE ACCIDENTS EVEN IF  ARISING  FROM PARTICIPATION IN GAMES INSIDE AND OUTSIDE THE CAMPING  OR IMPROPER USE OF EQUIPMENT.

25. THE USE OF HOUSEHOLD APPLIANCES IS NOT ALLOWED IN THE PITCH  HIGH ABSORPTION OF ELECTRICITY SUCH AS:  STOVES, WATER HEATER  , HAIR DRYER (FOR THE LATEST YOU CAN USE THE OUTLETS OF THE TOILET SERVICES).

26. IT IS FORBIDDEN TO POSITION OUTSIDE THE CARAVAN AND / OR TENT  HOUSEHOLD APPLIANCES AND OTHER EQUIPMENT WITHOUT PREVENTIVE AUTHORIZATION.

27. THE SLIDING SIDE CANVAS, ATTACHED TO THE STRUCTURES, MUST BE OPEN FROM THE FIRST JUNE. WHERE THEY ARE FOUND CLOSED THE STAFF WILL OPEN THEM.

28. SEPARATE COLLECTION IS COMPULSORY. ON ARRIVAL, AN INFORMATION BROCHURE WILL BE DELIVERED TO WHICH YOU MUST FOLLOW SCRUPULOUSLY.

29. EVERY INFECTIOUS DISEASE MUST BE REPORTED IMMEDIATELY TO THE MANAGEMENT OR TO THE DUTY DOCTOR  .

30. ON THE EXPIRATION OF THE CONTRACT, THE CUSTOMER IS OBLIGED TO LEAVE THE PITCH FREE AND CLEAR OF THE CARAVAN AND / OR ACCESSORIES UNLESS ANY RENEWAL FOR THE FOLLOWING YEAR. IN THE EVENT OF FAILURE TO CLEAR, THE SUBSCRIPTION OF THE FOLLOWING REGULATION, AUTHORIZES THE MANAGEMENT, TO PROCEED WITH THE FORCED REMOVAL OF THE CARAVAN AND ACCESSORIES, WHICH WILL REMAIN IN STORAGE AT THE CAMPING FOR THE NEXT 30 DAYS WITH CHARGE OF EXPLOITATION COSTS DEPOSIT. AFTER THE INDICATED TERM, ALL ACTS SUITABLE FOR THE PROTECTION OF THE LEGITIMATE INTERESTS OF THE CAMPING WILL BE PUT INTO USE. THE CAMPER EXEMPTS THE CAMPING FROM ANY LIABILITY IN PERFORMING SUCH CLEARANCE OPERATIONS.

31. BY SIGNING THE CONTRACT AND THIS REGULATION, IN RELATION AND IMPLEMENTATION OF WHAT IN POINT 30), THE CAMPER AUTHORIZES THE CAMPING TO ACCESS, THROUGH THEIR PERSONNEL, INSIDE THEIR OWN CARAVAN.

32. THE CARAVAN OWNER IS OBLIGED TO INFORM ON THE STORAGE FEE (BOTH IN THE PITCH AND PARKING) AND TO ACCEPT ANY INCREASES. THE BALANCE  OF THIS BENEFIT WILL BE ACCOUNTED ON WITHDRAWAL OF THE CARAVAN OR AT OPENING  OF A NEW RELATIONSHIP  . THE MANAGEMENT DECLINES ANY LIABILITY FOR RISKS RELATING TO ANY DAMAGES AND THEFT.

33. DURING THE STAY, DISINFESTATIONS AND DERATTIATIONS MAY BE PERFORMED.

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DEPARTURES

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• GUESTS WILL  SETTLE ANY SUSPENDED ACCOUNTS AT LEAST THE DAY BEFORE DEPARTURE.

• THE LEASE MUST BE LEFT FREE  WITHIN HOURS  10.00.  

• IN MIDDLE AND HIGH SEASON DEPARTURES, FROM INSIDE THE CAMPING,  THEY CAN BE DONE  FROM 08.00 TO 13.00 AND FROM 16 TO 20.00.

• HALF-YEAR SUBSCRIBERS, IF  THEY ARE NOT PRESENT IN THE MID-WEEK DAYS  , ARE REQUIRED TO  DISCONNECT THE ELECTRICITY.

• TO THE DAILY GUEST,  IF HE EXCEEDS 24 HOURS OF STAY,  ONE DAY WILL BE CHARGED IN  MORE'.

• IN  CASE OF NECESSARY OF EARLY DEPARTURE AND SERVICES NOT USED BY DECISION OF THE GUEST OR  FOR CAUSES   INDEPENDENT FROM THE WILL OF THE MANAGEMENT, THE CUSTOMER WILL NOT HAVE THE RIGHT TO ANY REFUND OR REDUCTION OF THE PRICE DUE.

• RESIDENCE CAMPING S.ANASTASIA RESERVES THE RIGHT OF RETENTION OF VEHICLES AND / OR EQUIPMENT IN THE EVENT OF NON-PAYMENT BY CUSTOMERS.

 

THE MANAGEMENT RESERVES THE RIGHT TO MAKE, IF THE NECESSITY IS NECESSARY, AMENDMENTS OR ADDITIONS TO THIS REGULATION  WHICH WILL NOTIFY THROUGH COMMUNICATIONS  . FOR EVERYTHING NOT EXPRESSLY PROVIDED FOR AND REGULATED BY THIS REGULATION, REFER TO THE REGULATIONS IN FORCE IN OUR COUNTRY.

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DISPUTES AND JURISDICTION

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DISPUTES THAT COULD ARISE RELATING TO THIS REGULATION, THE INTERPRETATION AND / OR APPLICATION OF THE LEASE / STAY / STORAGE AGREEMENT, AS WELL AS ALL OTHER DISPUTES OF ANY KIND, ARE DEVELOPED TO THE EXCLUSIVE JURISDICTION. IN THE EVENT OF A JUDICIAL ACTION, THE JURISDICTION IS THAT OF LATINA .